Department: Digital Advisory

Report to: Digital Advisor Manager

Key Responsibilities:

Develop and manage customer account services for active customers & customers who need advice in digital services:

• Attract customers to open accounts through Vietcap’s digital channels
• Contact, consult and introduce to customers about Vietcap's products and services
• Guide and carry out account opening procedures for customers
• Encourage customers to use Vietcap accounts for stock investment transactions
• Build and maintain long-term sustainable relationships with old & new customers
• Use financial and securities knowledge to develop customers database
• Use and cultivate financial and securities knowledge to propose digital products, services and consulting
• Build channels to search, support and develop customers in cyberspace
• Perform other tasks as requested by Direct Manager.

 Job Requirements:

• University degree holder in Finance/Banking/Economic/Accounting/Foreign trade or related disciplines
• Knowledge of financial markets/securities/customer service
• Good communication skills, persuasive abilities with customers
• Honest, enthusiastic, dynamic, and highly responsible at work
• Opportunities for new candidates without experience but with passion, diligence, and determination to commit long-term
• Experience and skills in telesales, business skills, teamwork skills
• Experience in handling securities transactions
• Preference for candidates with experience in the securities industry (Customer Service or Brokerage)
• Preference for candidates with knowledge of digital marketing
• Preference for candidates with a securities brokerage license (Must have for Senior level)
• Preference for candidates with knowledge and experience in stock filtering and analysis software (Amibroker, Metastock, etc.)
• Preference for candidates with Data Analytics certificate.

Benefits:

• 5 working days per week (Monday to Friday) 
• Clear career progression with strong opportunities for advancement 
• Competitive total compensation package, including performance-based incentives and long-term incentive opportunities.
• Full compulsory insurance coverage based on full salary (Social, Health, and Unemployment Insurance) in accordance with the Labor Code, along with PVI premium health insurance in line with Company policy 
• 11 public holidays in accordance with the Labor Code; 15-20 days of annual leave, one extra day for every 5 years of service
• Annual company activities, including team building trips, sports events, Family Day, and Children’s Day
• Sponsored training and professional development programs (e.g. securities certifications, soft skills, and technical skills) 
• A professional, dynamic, and collaborative working environment.

Work Place:

Vietcap Securities Joint Stock Company

Floor 16, Doji Building, 81-83B-85 Ham Nghi Street, Sai Gon Ward, HCMC

Email: job@vietcap.com.vn

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